Appointments

Appointment Policy

Appointments are REQUIRED for all services and can be made online or via phone. To reserve your appointment, a credit card is required at the time of booking. For certain medical aesthetics services, a non-refundable deposit and/or consultation will be required prior to booking an appointment.

Late Arrivals

Service Time Adjustment

Total time of service will be deducted according to late arrival time. For example, if your appointment is from 12:00 p.m. to 12:45 p.m. and you arrive at 12:15 p.m., your service will run from 12:15 p.m. to 12:45 p.m.

Late Arrival Consequences

Late arrivals of more than 15 minutes past your scheduled time will result in automatic cancellation and a 100% late cancellation fee. Missed appointments can only be rescheduled after full payment of late fees.

Cancellation Policy

General Cancellation Guidelines

If you need to cancel or reschedule, please notify us at least 2 days prior to your appointment to avoid a 50% late cancellation fee. Charges will be made to the card on file per the policy below.

Specific Cancellation Charges

• 1 Day Prior: 50% of the service price.

• Same Day / No Shows: 100% of the service price.

• More than 1/3 Late: Appointment automatically cancelled with 100% fee.

• On Arrival Cancellation (including multiple services): 100% of service(s) price.

• Services Priced $90 or Less: $49 fee per service for cancellations or no-shows within 2 days of the appointment.

Medical Aesthetics Cancellation Policy

Booking Requirements

Medical aesthetic service bookings require a consultation appointment and a non-refundable deposit. No exceptions. Deposits are only applicable toward same-day services related to the consult.

Confirmation & Late Arrival

All services must be confirmed at least 2 days before the appointment. Appointments not confirmed will be automatically cancelled.

Late arrivals exceeding 1/3 of the appointment time will be cancelled and result in forfeiture of service or prepaid package session.

Applicable Services

Medical aesthetic services may include but are not limited to:

• Laser treatments

• Injectable services

• Chemical peels

• Microneedling

Refusal of Service

Zero Tolerance Policy

THE ROSE BLOOM Aesthetics & Wellness is a safe and inclusive space. We respect individuals regardless of race, class, gender, ethnicity, culture, or sexual orientation.

We reserve the right to refuse service at any time with no refund due to the following behaviors:

• Threats or violence

• Theft

• Disruptive or abusive language

• Discriminatory remarks

• Drug/alcohol use

• Any behavior deemed offensive by staff

Individuals may be escorted off the premises and prosecuted if necessary.

Return Policy

Product Returns

Unopened and unused skincare/body products in original packaging may be returned within 5 days of purchase with a valid receipt.

No cash/card refunds — account credit only (excludes medical aesthetic services).

Service Satisfaction

We aim for excellence in service. If dissatisfied, speak directly with your practitioner. We may offer a follow-up service or product to “Make it Right.”

Please note:

• No concessions after 72 hours post-service.

• We are not liable for actions taken after you leave the facility.

• Follow all post-care instructions provided at your visit.

Other Policies

Pricing

Prices are subject to change without notice. Confirm pricing and services at time of booking.

Payments

Accepted: Cash, Visa, MasterCard, American Express, Discover.
Financing available: PatientFi, Cherry, Care Credit.
No checks accepted.
Applicable state taxes will be charged.

Packages

Packages expire 1 to 1.5 years from purchase date. Confirm with staff for details.
No cash redemption, refunds, or exchanges.

Gratuity

• Minimum 18% gratuity on skin treatments paid for by someone other than the client.

• Typical gratuity: 18%–20%.

• Gratuity can be added at checkout.

Valuables

We are not responsible for lost or stolen items. Avoid bringing valuables.

Cell Phone Usage

To maintain a tranquil space, please restrict cell phone use to the lobby area only.

Children

To maintain a serene atmosphere, please do not bring children unless:

• They are receiving a service.

• They are under 18 and accompanied by an adult.

• A guardian signs the consultation and consent forms.
  Guardians are responsible for supervising behavior.